Pflege, Wartung und Reparatur als Designpraxis
Der Kurs Prozessgestaltung beschäftigt sich mit der Gestaltung von Abläufen und Produktsystemen, die den Gebrauch von Produkten und Dienstleistungen bestimmen.
Pflege, Wartung und Reparatur als Designpraxis
Der Projektkurs untersuchte den Prozess der Pflege, Wartung und Reparatur als zentrales Ziel im Kontext von Gestaltung für Nachhaltigkeit und Circular Economy. Im Fokus standen nicht einzelne Produkte, sondern Prozesse, Strategien und Systeme, die eine langfristige Nutzung ermöglichen und Ressourcen im Kreislauf halten. Aufbauend auf qualitativer Recherche, Human-Centered-Design-Methoden und systemischer Analyse entwickelten die Studierenden prozessorientierte Konzepte, die traditionelle Praktiken neu interpretieren, Gleichteile zur Ressourcenschonung einsetzen, Materialien aus bestehenden Kreisläufen weiterdenken und Nutzer:innen dazu befähigen, Produkte besser zu verstehen, zu warten und selbst zu reparieren. Die entstandenen Arbeiten zeigen Gestaltung als aktiven Beitrag zu langlebigen, zirkulären Nutzungssystemen.
Care, Maintenance, and Repair as a Design Practice
This project course explored the process of care, maintenance, and repair as key goals within the context of designing for sustainability and the circular economy. Rather than focusing on individual repairable products, the course addressed the processes, strategies, and systems that enable long-term use and keep resources in circulation. Through qualitative research, human-centered design methods, and systems thinking, students developed process-oriented concepts that reinterpret traditional practices, employ standardized components to reduce resource consumption, give new meaning and applications to materials from existing material cycles, and enable users to better understand, maintain, and repair products themselves. The resulting projects demonstrate design as an active contribution to long-lasting, circular systems of use
Kross is our response to a growing problem: every year, around 880,000 tons of electronic waste are generated in Germany alone. This is a significant amount, especially for a country with an established recycling system.
It also reflects a broader issue: most electronic products are not designed to last or to be repaired.
We thought about the question: how should a product be designed so that things are not replaced, but rather cared for, understood, taken apart, repaired, and reused?
Kross is a toaster that the user assembles step by step. Through this process, the product becomes understandable. Users learn how each component works and how everything fits together. This initial interaction creates a sense of ownership and emotional connection, transforming the toaster from a disposable object into something personal and valued.
Over time, wear and tear is inevitable. Instead of discarding the product, users can easily disassemble it and remove the defective part. That part can be sent back to Kross, and a replacement can be ordered through the website. This system closes the loop: returned components are reintegrated into the production cycle, enabling true remanufacturing.
Material choice plays a central role in this concept. All metal components are made from aluminum, which is fully recyclable without loss of quality. Parts that interact with electricity are made from post-consumer recycled plastics, reducing the demand for virgin materials. Every design decision supports longevity, repairability, and circular use.
Kross is more than just a toaster. It is a product that builds a relationship between user and object. It encourages understanding, responsibility, and care—while creating a continuous material cycle. Instead of a short-lived appliance, Kross becomes a product for life.